I’m working on a health & medical question and need the explanation and answer to help me learn.
You are leading a project team to implement computerized provider order entry and several physician groups are resistant. What approach would you take to facilitate change? Support your position with one or two scholarly resources.
Discuss the importance of an implementation checklist.
Describe why change management should be addressed in the Implementation Phase7
.Project Management for the Advanced Practice NurseSipes, C. (2019). Project management for the advanced practice nurse (2nd ed.). New York, NY: Springer Publishing Company. ISBN-13: 9780826161956
Expert Solution Preview
Implementing new technologies in healthcare is a crucial process that requires careful planning, coordination, and management. However, it is not uncommon to face resistance from physicians and other stakeholders who are resistant to change. As a project leader, it is essential to know how to facilitate change and address the concerns of these groups effectively. In this article, we discuss a possible approach to addressing physician resistance to the implementation of computerized provider order entry (CPOE) and the importance of an implementation checklist and change management.
To facilitate change and address physician groups’ resistance to the implementation of CPOE, it is essential to take a collaborative approach that involves physicians and other stakeholders in the planning and implementation process. This approach promotes ownership and creates a sense of involvement and engagement, addressing the concerns of all stakeholders and increasing the chances of successful implementation.
One scholarly resource that supports this approach is an article by D. Greenhalgh et al. titled “Diffusion of innovations in service organizations: systematic review and recommendations” (2004). The study found that involving stakeholders in the implementation process promotes ownership, improves implementation success, and reduces resistance to change.
In addition to taking a collaborative approach, it is crucial to have an implementation checklist. The checklist should outline the critical steps and tasks that need completion before, during, and after the implementation process. Having a checklist ensures that all aspects of the implementation process are accounted for and followed. It also provides a reference point for all stakeholders, ensuring that they are aware of their responsibilities and deadlines.
Change management should also be addressed in the implementation phase to ensure a smooth transition and reduce resistance to change. Change management involves assessing the impact of the implementation process on all stakeholders, identifying potential challenges and risks and developing strategies to address them. This approach minimizes resistance to change and promotes a smooth transition process.
The textbook, Project Management for the Advanced Practice Nurse by Sipes (2019), highlights the importance of change management and an implementation checklist in improving project outcomes. The textbook recommends assessing the project’s readiness for change, evaluating the impact of the changes and providing appropriate support to stakeholders.
In conclusion, a collaborative approach that involves stakeholders, an implementation checklist, and change management are critical strategies for facilitating change and reducing resistance to the implementation of CPOE. They promote ownership, accountability, and engagement, ensuring a successful implementation process.